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Umbrella Digital Media

Web Design with a Human Approach

Create a customer-focused website to attract the perfect client.

Answer customer questions

Attract better-qualified leads

Build relationships and trust

Umbrella Digital Media Web Design

Business is Better with the Right Customers

 If the message on your website is unclear and confusing potential customers will go elsewhere and you will carry on wasting your precious time with the wrong prospects.

To attract the right customers for your business your website needs to speak clearly to them. Give potential customers the information they need to make an informed buying decision that's right for them. 

Get your message clear through your website and the right customers will come your way.

The world of web and digital marketing is changing, putting the consumer at the forefront of everything we do. The consumer is leading the way, they have the power to find the information they need to make good buying decisions.

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Umbrella Digital Media Web Design

Take Back Control

Work with businesses who get what you do and take them on a website journey of a lifetime.

The Best Customer Journey

Take your potential customers on a journey of a lifetime on your website so it is easy to for them to know you really understand them.

Speak Your Customer's Language

Your website must speak to your customers in a language they understand to help them get what they want and where they want to be.

Empower Your
Customers

Empower your customers with information which answers their questions whilst building relationships and trust.

Web Design With a Human Approach

Many businesses get frustrated with the lack of leads coming through their website. At Umbrella Digital Media, we build customer-focused websites to attract, educate and inform your potential customers about how you solve their problem and how you can really help them.

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Hi I'm Imogen Allen,

Putting your website together is no easy feat, it’s hard to see your business objectively because you’re in it.

That’s why partnering with me and my team will help you see the wood for the trees and get the right message and customer experience online to your potential customers through your website.

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Umbrella Digital Media Web Design

Web Design to Get Your Website Talking

3 Ways to Get Started 

Brainstorm Session

Brainstorm Session
Option 1

Ideal if you want to pick my brain for an hour about your existing website and discuss actionable steps to improve what you already have.

Brainstorm
website health

Website Health-Check
Option 2

A full and in-depth health check on your website including customer journey, content analysis and technical performance.

Health-Check
Website click

Web Design
Option 3

This is for you if your business is ready for a new website which attracts the right customers you want to work with.

Web Design

We Are Better Together

If you're considering partnering with her for your project—DO IT. Her creativity, energy, enthusiasm, generosity, and broad range of skills made the whole experience a joy from start to finish. Imogen is a rare breed. I can't recommend her highly enough.
Dave Foy portrait
Dave Foy
WordPress Educator
Imogen has freed me up, mentally and physically, to focus more on what I’m best at, which is working one to one with my clients. In her unique rounded approach, Imogen has totally taken away the isolation of single-handledly running a business.
Lisa Skeffington
Lisa Skeffington
Anxiety Consultant
A Quick Guide to Website Success

Get Your Guide to Website Success

Today’s consumers are adept at searching for the information they need online to help them with their buying decisions. Your website could be the first thing that your potential customers will see when they are conducting their research.

To help your visitor’s website experience be one that is productive it’s important that your website performs as best it can. My short guide contains six key areas that you should focus your attention on, to ensure that your website delivers success for your business and creates a positive experience for potential clients.

Download Now

Blog Resources

What is Content-Led Web Design?

What is Content-Led Web Design?

Content-Led Web Design is putting your prospects first with customer-focused content which comes first before design. Websites exist to talk to humans, so why are we not being human in our approach?

Read More »

Are you ready to get your website talking and attract your perfect customer?

Book a Consult

Imogen Allen

As a WordPress Consultant and Designer I work with businesses to develop websites which create the best customer journey. A website which will help, inform and transform prospects into clients by sharing knowledge and building trust with a human approach.

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My Charities

The Buddy Bag Foundation logo
The Buddy Bag Foundation making a difference to children in emergency care.
WP & UP WordPress Charity promoting Mental Health
WP&UP supporting and promoting mental health in the WordPress community.
Click for Web Agencies
CMA Award for Content Success Formula
WP Elevation Certified Digital Business Consultant
WP Elevation Care Plan certified