“Launching yourself as a brand is daunting, to say the least, Getting the branding right across your social media platforms for a business owner is a must so having the right ‘go-to’ team around you to support you through this process, is vital.
Having got to know Imogen at Umbrella Digital Media through an online business membership group, I had no doubts Imogen was the right lady to create my new website. I had seen and experienced Imogen’s interaction in the group along with her professionalism, caring nature and helpful advice.
Imogen took the time to understand my branding, business goals, target audience and timescales of my launch so we could agree on a time schedule for the deadlines for varying copy and images and stay on track.
I’m a stickler for communication so receiving regular updates at each stage of the build with clear, concise instructions for anything I needed to action was so helpful. As were the systems and processes that Imogen has in place to ensure nothing is missed.
The extra touch of sending me a ‘how-to’ video for the back end of my new website and how to upload a blog – is the professional and attention to detail that sets Imogen apart from most other website designers.
Imogen went out of her way to make sure everything was perfect, nothing was ever too much trouble and she was happy to find out related information for me that really wasn’t in her remit.
I cannot recommend Imogen at Umbrella Digital Media highly enough. To say I am absolutely over the moon is an understatement – I LOVE my website, thank you so much, Imogen. x”