Umbrella Website Care Plans

Taking Care of Your Website

Building your website is just the beginning of the relationship. Once your site is up and running, I still like to take care of you. After all, you’re busy with your business. This is where the Umbrella Website Care Plans provide ongoing support.

Whilst you are busy doing the things you love, I make sure all the moving parts keep running for you. I also help you keep those pesky nasties away from your website that can cause problems.

Your website is always a work in progress. Just like a car, it needs regular servicing to make it run efficiently and safely.

It also needs to grow with you and evolve. As your business changes, so does your business. You need to make sure that your website continues to reflect that too. I can simply oil the wheels on a continual basis and make sure your website is keeping any vulnerabilities at bay or provide you with a more “hands-on” and proactive role to make sure your website grows with you and gives you peace of mind.

You can take advantage of any of our Website Care Plans which will guarantee give you the peace of mind for your website to remain secure and up to date at all times. 

There are three different Plans to choose from to suit your needs and requirements. All of them will give you peace of mind knowing that your website is being taken care of.

What Are the Benefits of a Website Care Plan?

  • Your website software will always be up to date
  • Your site will have secure backups so that it can be restored quickly if anything goes wrong
  • Your website will have constant security monitoring to keep away vulnerabilities that could harm your website
  • You will have email support when you need it
  • Your website will be regularly cleaned and updated to keep it running fast and smooth
  • You have nothing to lose as there is no minimum tie in period, cancel anytime
  • You can stay with your current domain hosting although I can recommend hosting if you need it
  • 24/7 monitoring so that your website is always up and running
  • Monthly reporting so you know how your website has been looked after
  • Different levels of care are available to suit individual requirements
  • Build a trusting business relationship with someone who understands you and your business and cares as much as you do
Umbrella Digital Media

Choose Your Umbrella Website Care Plan

Pick the plan that suits your needs. You can upgrade at any time

Essential Plan

For the Essentials
£ 79
00 Per Month
  • Software Core Updates
  • Plugin Updates
  • Daily Backups and restore
  • Security Scanning
  • Uptime Monitoring
  • 1 hour support ticket time
  • Cancel Anytime - no tie in

Premium Plan

For Active Websites
£ 149
Per Month
  • Software Core Updates
  • Plugin Updates
  • Daily Backups and restore
  • Security Scanning
  • Uptime Monitoring
  • Priority Ticket Support
  • One to One Training
  • 2 hour support ticket time
  • Cancel Anytime - no tie in
Popular

Pro Plan

One to One Support
£ 249
Per Month
  • Software Core Updates
  • Plugin Updates
  • Daily Backups and restore
  • Security Scanning
  • Uptime Monitoring
  • Priority Support
  • One to One Training
  • 3 hour support ticket time
  • Scan and fix broken links
  • Monthly Strategy Call
  • Post Call Email Follow-Up
  • Cancel Anytime - no tie in

Is a Care Plan For You?

Is your website critical to your business?

✔ Would you know what to do if your website went down?

✔ Do you know how to make sure your website is safe and secure?

✔ Do you know how to perform the software updates on your website?

✔ Do you keep putting off updating your website because you don’t know how to use WordPress?

✔ Do you waste hours, day and nights, working out how to update your website?

✔ Would you rather be working with your clients and building your business than trying to keep on top of your website?

✔ Is your content out of date and in desperate need of an update?

✔ Are you looking to outsource your website work to another business who you can rely on?

✔ Do you just want someone you can trust to take over and manage it all for you?

If you answered “yes” to any of these questions, you can make your life so much easier by working in partnership with someone who can really help you!

Finding someone you trust to work with you in your business and with your website can be a big worry. I understand your concerns and for me, that means looking after your website as if it were my own.

 

FAQs

Yes you can! I would need to undertake an audit of your website and see if we are a good fit to work together and which plan would suit your needs best. An audit fee of £195 will be charged for this service which will give you suggested solutions as to how to proceed. Simply complete the Website Support Enquiry to tell me more!

No. The dedicated time is allocated per month and cannot be carried over. It’s important that I have allocated time set aside for each client during the month.

If your site were to become hacked or infected with malware, this is outside of the scope of the Maintenance Care Plan. I will liase with you and your hosting company to help resolve the situation should this occur but I am not responsible for cleaning a hacked site. This is an expert field which should be processed by those who have the expertise. I do advise all clients to ensure that they have malware security in place through their hosting company that will cover them should this situation occur.

You can make small changes to your website such as content changes, small design alterations, add calendar events or upload a blog post that you have already provided the content and images for. More complex changes can be made for the Pro Plan on a case by case basis. Major website changes would be subject to a separate proposal.

Yes, you can. Simply contact me to cancel your plan. On cancellation, you will need to be made aware of the minimum requirements that you will need to do yourself to keep your site secure and in good working order.

Yes, there are add-on services that I offer such as email marketing creation and set up as well as PDF design, perfect for any opt-ins you create. These services would be outside of the scope of the Website Maintenance.

We have a monthly website strategy call with an agenda agreed in advance. There will be email follow up after the call to help keep you on track and address any questions you have. These calls can be used as a sounding board for a variety of elements in your business and to make your website work hard for you.

The next step is to take a few minutes to complete my Website Support Enquiry and I can take some more information from you to see whether we would be a good fit to work together and how I can support you.