Frequently Asked Questions

Here are the most commonly asked questions about The WIF® to help you get the best out of it. No question will go unanswered so if your question is not listed, then let me know

How do I access the WIF?

When you buy the WIF you will receive log in details to a portal where you will be able to access the WIF document, video training and extra resources. 

Do I have to make my own copy of the WIF?

The WIF is available in a choice of digital formats: Google Slides, PDF and Powerpoint. All the details of how to access The Files are in the portal once you have made your purchase. 

Can I customise the design of The WIF?

Yes! You can customise your copy of the WIF but as a minimum you can just add in your own front cover. The WIF is white-labelled and designed in such a way so you can get started and use it straight away without having to design your own. Of course, if you want to go ahead and customise the design some more, then go ahead.

How much can I customise The WIF?

The WIF has been designed to save you time in terms of design and content. It’s a white-label tool and I want you to make it your own, use the content as you see fit when working with your clients. I don’t expect acknowledgement in terms of the licence in the documents you create for YOUR clients to use, that’s fine and that’s how I want it to be used. 

Can The WIF content be repurposed?

The content must not be used for any other purpose than a client-facing tool so adapting the content to use in your own publications is not in the terms of the licence. 

What are the license terms for the WIF?

You may white label this doc with unlimited use with your own clients only. Please do not pass this onto any other web agency or business. Separate purchase per agency ownership is required. 

Is the WIF available in other languages than English?

At present, the WIF is only available in UK English. I hope over time, it will be available in additional languages. 

Will the WIF be updated?

Any changes to the WIF will be updated in the copy you have access to in the portal. I’ll let you know of any changes and enhancements.

Who is a WIF Champion?

A WIF Champion is a founder and early adopter of The WIF who purchased the product at the founder offer price before 30th November 2020. 

What's Your Refund Policy?

As this is a digital product which you cannot physically return once downloaded, all sales are non-refundable. If you are unhappy with the product, please get in touch to see if I can help resolve matters and give you some alternative assistance.

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